Privacy Policy

Welcome to AUREVÉA

We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services.

By accessing our website or providing your information, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information Provided by You

Name
Phone number
Email address
Booking details
Contact form submissions
Wellness plan preferences
Payment-related information (processed securely by third-party providers; we do not store card details)

Automatically Collected Information

When you visit our website, certain data is automatically collected through cookies or analytics tools:

IP address
Browser type
Device information
Pages visited
Time spent on the website

1.3 Wellness Information

If you book wellness services, we may request:

Health concerns
Body discomfort areas
Treatment preferences
This helps us provide safe and personalised wellness experiences.

2. How We Use Your Information

We use your information to:

Process and confirm bookings
Communicate updates and service details
Provide personalised wellness recommendations
Improve our website and services
Respond to inquiries and customer support
Maintain records for internal or legal purposes
Send promotional and wellness-related updates (only with your consent)

3. Sharing of Information

We do not sell or rent your personal data.
We may share information only in the following cases:

With trusted service providers (payment gateways, email platforms, booking systems)
With hotel partners for coordinating wellness appointments
For legal compliance if required by law or governmental authorities
For safety reasons (such as preventing fraud or misuse)

All partners are required to protect your data with strict confidentiality.

4. Data Security

We take appropriate technical and organisational measures to protect your data, including:

Encrypted communication
Secure servers
Restricted staff access
Regular data monitoring
Compliance with local and international privacy standards

However, no data transmission is 100% secure. You share information at your own risk.

5. Cookies Policy

We use cookies to enhance browsing experience and analyze website performance.
You may manage or disable cookies in your browser settings, though certain site features may not function properly without them.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Update or correct your information
Request deletion of your data
Opt-out of marketing emails
Withdraw consent at any time

To exercise any rights, contact us at:
📩 info@aurevea.com

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their content or privacy policies.
We encourage you to review their terms before sharing information.

8. Children’s Privacy

AUREVÉA does not knowingly collect information from children under 16.
If such information is accidentally collected, please contact us for immediate removal.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Revisions will be posted on this page with the updated date.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

📩 info@aurevea.com
📞 011 4053 4059
📍 M-31, Second Floor, M-Block Market, Greater Kailash-2, New Delhi